Community Onboarding Manager

MAIN PURPOSE OF JOB

The mission of the Community Onboarding Manager is to establish Welocalize as the preferred partner for our global supplier base by delivering high-efficiency support and seamless onboarding. Managing a high-volume ecosystem of over 15,000 daily interactions, this role leverages data-driven insights and robust ticketing systems to optimize the end-to-end vendor journey and ensure profile integrity across all platforms. The ideal candidate must have experience in managing and optimizing a ticketing system which is essential to ensure our standard of speed quality, and data-driven service delivery.